CoreTech Web Solutions – Terms of Service

 1.) Account Setup

We will setup your account after we have received payment.  It is your responsibility to provide us with an email address which is not @ the domain(s) you are creating the account for, so that we have a valid means of contact.

2.) Content

All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography.

Examples of unacceptable material:

IRC Bots

Warez Sites

 Pirated Software

 Hate sites

 Hack programs and archives

3.) Zero Tolerance Spam Policy

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam.  Any user who sends out spam will have their account terminated without notice.

We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at our sole discretion. We also reserve the right to make any such modifications in an emergency at our sole discretion.

4.) Payment Information

You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify CoreTech Web Solutions of your desire to cancel any or all services received, those services will be billed on an automatic recurring basis.

We reserve the right to change the monthly payment amount and any other charges at anytime.

Hosting Account Overdue Policy-

Invoices will be created and sent out 14 days before due date.

Seven days before due date reminder will be sent on unpaid invoices.

If you have not logged into the system to manual run the payment and have setup auto payment this will take place on the invoice due date.

1 day after invoice due date the first overdue reminder will be sent.

5 days after invoice due date the second overdue reminder will be sent.

9 days after invoice due date the third overdue reminder will be sent and a $10 late fee will be added to the invoice.

10 days after invoice due date the account will be suspended until payment is received in our office (via billing system, check or other payment method).

Payments outside the system (checks mailed to the office) are recorded as they are received.

5.) Backups and Data Loss

Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers.

6.) Cancellation and Refunds

We reserve the right to cancel the account at any time.

Customers may cancel at any time.

7.) Resource Usage

Users may not initiate the following:

a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.

b) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.

c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

d) Run any software that interfaces with an IRC (Internet Relay Chat) network.

e) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc

8.) Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, until more bandwidth is purchased at an additional fee, or until you upgrade to a higher level of package. Unused transfer in one month cannot be carried over to the next month.

9.) Price Change

We reserve the right to change prices listed on our site, and the right to increase the amount of resources given to plans at any time.

10.) Indemnification 

Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any  liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement.

11.) Disclaimer

We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees.

12.) Changes to the Terms of Service

We reserve the right to revise its policies at any time without notice.